Depending on your location on the island and the phone reception, it may take a few seconds for the
app to reflect that the trip has ended.
If after a few seconds you are still unable to end your ride, please follow the steps below:
1. Confirm that you are in the GeoFenced area and not in a zone that prevents you from ending your
ride by viewing your location in the BestoEPV app.
2. Once you have confirmed that you are in the Geofenced area and your unable end your ride relaunch the app.
3. Make sure you have a good mobile network connection.
4.If you are still unable to end your trip send us support ticket to let us know and we will end your trip for you.